Refund and returns policy

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Our return policy lasts 14 days from your purchase. During this period, you can return the product and 100% of your money will be refunded. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

Several types of products are exempt from returns. Perishable products such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary, hazardous materials or flammable liquids or gases.

Additional items that cannot be returned:
* Gift cards
* Downloadable software products
* Some health and personal care items

To complete your return, we need a receipt or proof of purchase.

Refunds (if applicable)

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Once your return is received and inspected, we will send you an email to notify you that we received the item you returned. We will also notify you of the approval or denial of your refund.

Returned items must be unused, in the same condition in which we sent them to you, and in their original packaging. Stains, bent cards, broken seals or torn plastic sheets will not be accepted. If the condition of the product sent back to us is not in acceptable condition, we reserve the right not to return it or exchange it. Products that have been personalized cannot be refunded or exchanged.

If approved, your refund will be processed and a credit will automatically be applied to your credit card or transfer in case of cash on delivery. The return process can take up to 30 days.

Late or missing refunds (if applicable)

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If you haven't received a refund yet, first check your bank account again.
Next, contact your credit card company. It may take some time before your refund is officially reflected.
Next, contact your bank. Processing time is often required before a refund can be reflected.
If you have already done all of the above and still have not received your refund, you can contact us at info@yourglobalmarketstore.com

Shipping costs to return your item are your responsibility. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Depending on where you live, the time it takes to receive your exchanged product may vary.

For any queries, we will be happy to understand you, write to info@yourglobalmarketstore.com